Privacy policy

Lemonrollo (lemonrollo.app) — last updated 15 November 2026

Lemonrollo is a social media management service for creators, agencies and businesses: it schedules, routes for client approval and publishes content to the customers' own Instagram, Facebook, TikTok and YouTube profiles. Operator and data controller: Milan Mastora, Daalhuizerweg 8, 6881 NZ Velp, the Netherlands (Chamber of Commerce/KvK no. 42185798, VAT ID NL005565250B34). Contact: [adres kontaktowy do uzupełnienia].

Data we process

  • Account data: e-mail address, optional name, password hash, organisation membership and role.
  • Platform access tokens issued by Google (YouTube), Meta (Facebook, Instagram) and TikTok when a customer connects a profile. Stored encrypted (AES-256-GCM) and used only to publish content the customer chooses and to read profile details and statistics.
  • Content created or uploaded by customers, until the customer deletes it.
  • Profile statistics: follower counts and post metrics read from the platforms, for the customer's analytics and reports.
  • Inbox: comments and private messages sent to connected profiles (text, author name, time), read from the platforms so the customer's team can reply. Deleted when the profile is disconnected or the organisation is deleted.
  • AI suggestions: when a team member asks for a suggested reply or a report summary, that conversation (or the report figures) is sent to Anthropic, the provider of the Claude model, only to generate the suggestion. A person always reviews and sends it.
  • Closed beta: e-mail, name and sign-up form answers (to send an invitation) and feedback sent from the app with the page address.

No analytics or advertising cookies; no sale of data. Data is shared only with the platform the customer publishes to, our hosting provider, our e-mail provider and Anthropic (AI suggestions only, as described above).

YouTube

Lemonrollo uses YouTube API Services. By connecting a YouTube channel you agree to the YouTube Terms of Service and the Google Privacy Policy. Access can be revoked at Google security settings.

Revoking access and deletion

Disconnecting a profile in Lemonrollo deletes its tokens, inbox messages and statistics immediately. To delete an organisation and all its data, contact [adres kontaktowy do uzupełnienia]. See data deletion instructions.

Your rights

You have the right to access, rectify, erase, restrict and port your data and to object to its processing. You may lodge a complaint with a supervisory authority — in the Netherlands the Autoriteit Persoonsgegevens, or the authority in your country of residence (in Poland: the President of UODO).